Legal Information

1. General Provisions

1.1. Our Team

Together, we offer a full spectrum of solutions for both private individuals and businesses, combining expertise in accounting and law to ensure your reliable protection and support.

1.2. Our Details:

SENSE CONSULTING LLC:
EDRPOU Code: 30591227
Legal Address: 61072, Ukraine, Kharkiv region, Kharkiv city, Nauky Avenue,
building 27b, office 607

SENSE COMMODA LEX Law Association:
EDRPOU Code: 44154125
Legal Address: 61072, Ukraine, Kharkiv region, Kharkiv city, Nauky Avenue,
building 27b, office 607

2. Terms of Service

2.1. Services are provided based on a written or electronic agreement between the Client and the Company

2.2. Consultations are conducted in the office, online, or in another convenient format as agreed.

2.3. To receive the service, the Client must pay for the service according to the rates and provide necessary documents and information related to their request.

2.4. The Company reserves the right to refuse services if their execution is impossible or contradicts legislation.

2.5. After remote contract conclusion, the Company reserves the right to conduct an internal review within a reasonable time to check for potential or actual conflicts of interest. If such a conflict is identified, the Company has the right to unilaterally terminate the contract by notifying the Client, without any legal or financial consequences.

2.6. Compliance check and service restrictions

2.6.1. The Company complies with the requirements of Ukrainian legislation, international sanction restrictions applicable to its activities, as well as its own internal compliance policies and procedures aimed at verifying Clients, preventing conflicts of interest, and minimizing legal, financial, and reputational risks.

2.6.2. The company does not cooperate and does not provide services to citizens of the Russian Federation, persons who permanently reside or are actually present in the territory of an aggressor or occupying state, as well as individuals and legal entities against whom sanctions have been applied or other restrictions have been established in accordance with the legislation of Ukraine.

The Company may also refuse to cooperate with individuals whose activities, origin of funds, ownership structure, business relationships, or other circumstances create unacceptable legal, sanction, or reputational risks for the Company.

2.6.3. Before starting cooperation, during the conclusion of the contract or during its execution, the Company has the right to verify the Client in accordance with its own internal compliance procedures, in particular, to verify his identity, citizenship, place of residence or stay, ownership structure, ultimate beneficial owners, the presence of sanction restrictions, ties with the aggressor state and other circumstances that are important for making a decision on cooperation.

2.6.4. To conduct such an inspection, the Company has the right, at its sole discretion, to request from the Client additional documents, information, confirmations and written explanations necessary to establish the relevant circumstances.

2.6.5. The scope of the audit, the list of required documents, the sufficiency of the information received and the results of the compliance audit are determined by the Company independently in accordance with its internal procedures. The Company independently assesses the reliability, completeness and sufficiency of the information provided to form a reasonable internal belief about the possibility of cooperation with the Client. The Company is not obliged to start or continue cooperation if there are unresolved doubts about the circumstances that are relevant to the compliance audit.

2.6.6. The company reserves the right to refuse to conclude a contract or provide services, and in cases provided for by law or the contract, to terminate cooperation if:

• The client did not provide the requested documents, information or explanations;
• the information provided is incomplete, inaccurate or contradictory;
• circumstances have been identified that contradict the Company’s internal compliance requirements;
• the results of the audit do not allow the Company to be convinced of the absence of unacceptable legal, sanction, financial or reputational risks;
• the cooperation contradicts the requirements of the legislation of Ukraine or other requirements mandatory for the Company.

2.6.7. The decision to begin, continue or terminate cooperation is made by the Company independently, taking into account the results of the inspection, legal requirements and the terms of the relevant agreement.

The Company is not obliged to disclose to the Client internal algorithms, risk assessment criteria and other information regarding compliance checks, except in cases where their disclosure is mandatory in accordance with the legislation of Ukraine.

2.6.8. Compliance checks, collection and processing of information about the Client are carried out in compliance with the requirements of the legislation of Ukraine regarding the protection of personal data, confidentiality and attorney-client privilege, if such requirements apply to the relevant relationship.

3. Payment and Financial Matters

3.1. The cost of services is determined according to approved rates or on a contractual basis.

3.2. Payment is made via bank transfer or other specified methods.

3.3. If the Client refuses the service after payment and its provision, no refund will be issued.

4. Confidentiality and Data Protection

4.1. The Company guarantees the confidentiality of information received from the Client.

4.2. Personal data processing is carried out in accordance with the Law of Ukraine “On Personal Data Protection”.

4.3. Information obtained during cooperation is not shared with third parties without Client consent, except in cases provided by law and the Agreement.

5. Liability of the Parties

5.1. The Company provides consultations and services based on professional experience and is not liable for the consequences of decisions made by the Client based on the provided consultations.

5.2. The Client agrees to provide accurate information for quality service delivery.

6. Changes to Terms of Service

6.1. The Company reserves the right to change the terms of service by updating the information on the website.

6.2. The Client agrees to review the current version of terms before using the services.

6.3. Notwithstanding the above, the Company and the Client may regulate their relationship by a separate agreement. In such a case, the terms of the agreement shall be of decisive importance.